Our Services
AXA is a global leader in financial protection engaged in three main lines of business:
PROTECTION AND HEALTH
SAVINGS AND ASSET MANAGEMENT
PROPERTY AND CASUALTY
AXA as a global brand
We now have 153,000 employees worldwide serving 105 million customers in 54 countries
AXA Philippines
Established in 1999.
A joint venture between AXA group, headquartered in France, and the Metrobank group.
Present in the life and general insurance business.
Top 3 player in the Philippine life insurance industry according to the Insurance Commission on a consolidated channels basis.
One of the first in bancassurance operations in the country.
One of the pioneers and leaders to introduce investment-linked insurance.
Our Philosophy

PURPOSE
To act for human progress by protecting what matters

VISION
From payer to partner

VALUES
- Customer first
- Integrity
- One AXA
- Courage
About us
We are AXA Philippines, one of the largest growing insurance companies in the country. We provide financial security to almost 2 million individuals through our group and individual life insurance as well as general insurance products. Our strength and expertise are in the hands of more than 7,000 financial advisors in more than 40 branches, as well as over 900 financial executives in over 900 Metrobank and PSBank branches nationwide. You can put your trust in us.
AXA Head Office
34th Floor, GT Tower, Ayala Avenue corner HV dela Costa Street, Makati City 1200
Customer Service
- +632 8581 5292
- +63 917 170 9292 (Globe)
- +63 919 056 5292 (Smart)
- customer.service@axa.com.ph
Operating Hours
- 8:00 AM - 6:00 PM
- Monday – Friday (except holidays)
Insurance Fund Management
To understand how insurance funds are managed and kept available for claims, visit the website links below. They explain how insurers ensure financial stability through careful fund management, regulations, and safeguards to guarantee timely payouts.